Operations Leader

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Samir is an Operations professional with over 20 years of experience in the MENA markets. His expertise lies in creating and building operational systems, with core responsibilities including operations management, quality assurance processes, data collection management, KPI analysis, CRM, client servicing, and resource management across various industries. He excels in operations and project management, overseeing quality management systems, business performance, data privacy management, escalation processes, and project specifications changes.